Why Your Xbox Series X Is Stuck On A Black Screen And How To Fix It
Released in 2020,Xbox Series X is among the best gaming consolesin the market. With top-of-the-line specifications and plenty of features, the Xbox is popular among gaming enthusiasts. However, like every console, users have faced certain issues with it too. While some owners face problems with Wi-Fi connection on their Xbox, some have audio-related issues. In the past,SlashGear has covered those issues, why they occur, and ways to fix them. However, Xbox Series X owners have been facing another problem, called the ‘Black Screen of Death’ among those who dread it.
The black screen error on the Xbox Series X can occur anytime. Players have encountered the black screen error after switching on the console, returning to Home, or installing a system update. However, the Xbox Series X black screen error is not a problem. Instead, it indicates something is wrong with your console. Many reasons can cause the black screen error on an Xbox Series X: a faulty connection or power supply unit, overheating of the console, or a buggy firmware update, among others. However, there are a few ways to fix the black screen error on your Xbox Series X.
Restart your Xbox Series X
The Xbox Series X blank screen error could occur at any time. You can find yourself stuck on a black screen after you boot the console or while playing your favorite video game. Nevertheless, the first thing you should try in such scenarios is rebooting the console, as it removes any errors related to runtime glitches.
There is a good chance that rebooting will fix your console. If it doesn’t, there could be a connection problem.
Change your Xbox’s display settings
Reconnecting the wires didn’t work? Well, another way to fix the black screen error that appears right after booting the Xbox Series X is resetting the display resolution. This will force the console to low-resolution mode and boot it up, avoiding any issues that might occur due to incompatible resolution settings.
Since the black screen error doesn’t allow you to do anything, resetting the display solution gets you past that to a point where your console starts responding. However, you would want to restore the display resolution to what it was, right?
Disconnect any peripherals and change video mode
Per the official support page, peripherals like Storage Expansion Cards, battery charging stations, or external hard drives “can cause issues that result in a blank screen” when the console tries to update. If you use any such device, disconnect it and see if it is causing the problem (viaXbox)
If your Xbox’s screen goes blank while watching a Blu-ray disc, the Allow 24Hz video mode is causing the problem. Eject the disk, reboot the Xbox and follow the steps given below.
If you use an audio-video receiver or AVR, and you’re stuck on the black screen, here’s what you can do.
Perform an offline system update
You need a Windows desktop or laptop with a USB port and an active internet connection to update your Series S manually. Additionally, you’ll require a USB flash, formatted as NTFS, with 6GB of space (viaXbox).
You’ll have to open the Xbox Startup Troubleshooter to update your console offline.
If the offline system update works, it’s all well and good. However, it is best to take the console to an authorized service center if it doesn’t.
